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team

Every staff member has their own role — Front Desk, Sales, Housekeeping, and Manager.

Give each employee the exact tools they need. Receptionists manage check-ins and room boards, Sales runs the restaurant & bar POS, Housekeeping updates room readiness, and Managers see total revenue.

Strict role-based permissions ensure each team member only accesses what their job requires.

Outcomes

  • check_circle Dedicated dashboards for Front Desk, Sales, Housekeeping, and Management
  • check_circle Automatic shift handover balancing cash, card, and room charges to the penny
  • check_circle Sensitive owner profit and pricing settings locked from front desk and sales staff

Available on the basic plan

Why it matters

The problem we built
this to solve.

Front desk staff should not be distracted by back-office accounting, and sales staff only need access to food and drink orders. Role-specific views keep every employee focused on their job.

Sensitive financial information, total hotel profits, and room pricing remain securely locked to owners and managers.

What's included

Every capability, end to end.

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Receptionist / Front Desk: Check-ins, walk-ins, room boards, guest folios

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Sales / Bar / Restaurant: POS order entry, inventory, bill to room or cash/card

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Housekeeping: Live mobile room cleaning board and service requests

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Manager / Owner: Financial reports, pricing controls, staff shifts, audit logs

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Instant shift handover balance reports per staff member

FAQ

Things owners ask us.

How do staff roles work for Receptionist, Front Desk, and Sales?
Receptionists see check-ins, room availability, and walk-in reservations. Sales staff see the POS terminal to enter food and drink orders. Housekeeping sees room cleaning stages. Managers have access to revenue analytics and property settings.
Can front desk or sales staff see total hotel revenue?
No. Revenue analytics and financial dashboards are strictly locked to Managers and Owners. Staff only see their own shift activity and tools.

See staff roles & permissions in action.

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