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Glossary · Updated 2026-09-01

Hotel Overbooking

Selling more rooms than exist — deliberate (to cover no-shows) or accidental (sync failure).

Overbooking means confirmed reservations exceed available rooms. Airlines do it deliberately; hotels mostly suffer it accidentally through unsynced channels.

A channel manager plus conflict-blocking PMS eliminates accidental overbooking — the main kind that triggers walk-aways and bad reviews.

LodgeStatus blocks conflicting reservations automatically across direct and OTA channels.

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