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operations

Guests scan. Staff hear a bell. Orders flow into the POS.

Guests scan a QR code — in-room or anywhere on the property — to order from any revenue stream (restaurant, bar, spa) or request housekeeping services like cleaning, towels, laundry, and maintenance, all from their phone. No app install. The right staff get instant ringing alerts.

Outcomes

  • check_circle 30-second order placement from scan to kitchen ticket
  • check_circle Zero app installs for guests — the ordering page runs in the browser
  • check_circle Every order posts into the POS / sales ledger automatically
  • check_circle Service requests acknowledged from the housekeeping board in one tap

Available on the standard plan

Why it matters

The problem we built
this to solve.

Every unanswered room-service call is revenue leaking to the restaurant next door. A QR code on the desk turns "maybe later" into an order in 30 seconds — no phone line, no waiting for the front desk.

Service requests buried in a switchboard get forgotten. LodgeStatus rings a loud, repeating bell on the exact dashboard that owns the request — POS and sales staff for orders, housekeeping for cleaning and towel requests — until someone acknowledges it.

Walk-in guests at the pool, the bar, or the conference hall can order too — no room number required — so every corner of the property becomes a point of sale.

What's included

Every capability, end to end.

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QR codes per room, table, or venue — printable PNG and PDF

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Guest ordering across every revenue stream (restaurant, bar, spa, and more)

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In-house guest verification by room number or booking code; walk-ins supported

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Housekeeping requests: cleaning, towels, laundry, maintenance — with notes

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Pay online, by bank transfer, cash, or charge to the room

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Real-time ringing staff alerts routed to the right team

FAQ

Things owners ask us.

Do guests need to install an app?
No. The QR code opens a mobile web page in the browser — guests order or request services without installing anything or creating an account.
How do guests prove they are staying at the hotel?
In-house guests verify with their room number or booking code at checkout, which links the order to their booking. Walk-in guests can order without a room and pay directly.
How do staff find out about new orders?
The dashboard rings a loud, repeating bell and shows a persistent banner. Food and POS orders alert the sales team; cleaning, towel, and maintenance requests alert housekeeping — each routed to the right team automatically.
How do guests pay?
Online by card, by bank transfer, in cash, or charged to the room. Room charges land on the guest folio; everything else posts straight into the sales ledger.

See room service in action.

Start a 30-day trial — all features unlocked. No credit card. Cancel anytime.

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