finance
Refund approvals with the evidence trail already attached.
Guests request refunds from their portal, managers approve in seconds, evidence is captured automatically for chargeback defence, and the ledger updates without manual intervention.
Why it matters
The problem we built
this to solve.
A refund request without approval evidence loses 60% of chargeback disputes. LodgeStatus attaches the booking, payment, and reconciliation context by default.
Manual refund handling is one of the highest-friction finance workflows. LodgeStatus compresses it to: click request → click approve → ledger updates.
What's included
Every capability, end to end.
Guest portal refund requests
Manager approval queue with one-click approve / reject
Manual-proof uploads for high-value disputes
Automatic capture of booking + payment + reconciliation evidence
Ledger entries: refund, chargeback, manual reversal
FAQ
Things owners ask us.
Can a refund be partial?
Does the ledger update automatically?
See refund requests in action.
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