Privacy · Data deletion
User Data Deletion Instructions
Last updated: August 9, 2026. How to request deletion of your personal information from LodgeStatus.
How to submit a request
Email info@lodgestatus.com from your registered email address with the subject “Data Deletion Request”.
1. Request deletion
Email info@lodgestatus.com with the subject “Data Deletion Request”. Send the request from the email address registered to your LodgeStatus account whenever possible.
2. Information to include
Include your full name, registered email address, hotel or business name, and a brief description of the data you want deleted. Do not send your password, payment-card details, or other secrets.
3. Identity verification
To protect your account, we may ask for additional information to confirm that you are the account holder or are authorised to make the request for your organisation. We will not delete account data until the request has been verified.
4. What happens next
After verification, we will review the request, delete the personal data covered by it, and confirm completion by email. If part of the request cannot be completed, we will explain why.
5. Records we may retain
Some records may need to be retained when required by law, for accounting and fraud prevention, to resolve disputes, or to protect the security of the service. Retained records remain limited to the purpose that requires them and are removed when that obligation ends.
Questions about your data?
Our team can assist with data deletion requests.
Contact Data Protection Team